Privacy Policy

1. Introduction

Progurt is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

2. Information We Collect

Information you provide:

  • Name, email address, phone number, and shipping/billing address when you place an order
  • Payment information (processed securely by our payment provider — we do not store card details)
  • Account information if you create an account
  • Communications when you contact our support team
  • Subscription preferences and order history

Information collected automatically:

  • Browser type, IP address, and device information
  • Pages visited, time spent on site, and referring URLs
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Communicate about your orders, account, or enquiries
  • Send marketing communications (with your consent)
  • Improve our website and customer experience
  • Comply with legal obligations

4. Sharing Your Information

We share your information only with shipping carriers, payment processors, email marketing platforms (Klaviyo), and analytics providers as necessary to operate our business. We do not sell your personal information to third parties.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content. You can manage cookie preferences through your browser settings.

7. Your Rights

You have the right to access, correct, or delete the personal information we hold about you. You can opt out of marketing communications at any time. Australian residents may lodge a complaint with the Australian Information Commissioner.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact

For privacy-related enquiries, contact us at support@progurt.com.au.

Last updated: March 2026